We work with the companies UPS and Chronopost. Our costs are fixed for Metropolitan France and they depend on the amount of your purchases. For international delivery they depend on the weight and destination of your order and the date of delivery. All orders are subject to precise tracking by UPS and Chronopost, which will send an e-mail following the collection of your package at our workshop and a delivery confirmation email.
Your personal information and means of payment are secured by an encryption method (SSL). Your payment information is not stored and is transmitted securely to our payment partner, Sherlock's by the Crédit Lyonnais.
By choosing home delivery, we guarantee you will receive your order within 48 working hours. Our partners UPS (delivery on weekdays) and Chronopost (delivery on Saturday) will contact you to ensure receipt of your order.
You can choose to pick up your order in our store the day after your place your order on our website (placed before 3 pm). We are located at No. 14 Rue Castiglione, Paris 1st district, and are open Monday through Saturday from 10 am to 7.30 pm.
Do you have a question concerning your order or our chocolates? You can contact us at any time by email (firstname.lastname@example.org) or by clicking bellow on "Contact us".